Family, Seniors & Health Services

Peterborough County announces the launch of the new Healthcare Needs Assessment form. This innovative tool is designed to gather crucial insights directly from the residents of Peterborough County, forming the cornerstone of our strategic plan for the future of healthcare in our region. Every household is encouraged to participate and have their voice heard.

The Healthcare Needs Assessment form serves multiple purposes.

1. Firstly, this assessment will provide invaluable feedback on other health and human services desired by our communities, facilitating the development of comprehensive healthcare solutions closer to home.
2. Additionally, it allows residents to register their need for a primary care provider and will act as the official list for Peterborough County residents without a family practitioner.

Key Points:

• ️️️️By adding your name to this list, there is NO requirement of de-rostering from your current physician to be considered.
• By adding your name to the list there is no guarantee of securing a family physician.
• If a waiting list currently exists at your township, local medical facility, or you are registered on Healthcare Connect, this list will replace it, so please complete this form EVEN IF you feel you are already registered.
• Only one form per household is required unless family members have different healthcare situations, then multiple forms can be completed.

Please visit www.ptbocounty.ca/yourhealthmatters to learn more and to complete the Healthcare Needs Assessment form. After all, it takes a community to care for a community.

Questions?
Please reach out to yourhealthmatters@ptbocounty.ca or call (705)-930-4765.

Fill out the form

Are you a physician interested in current opportunities available within Peterborough County? 

Current Opportunities

Peterborough County Hubs have been established in Havelock, Apsley, Keene, Warsaw, Douro, Norwood, Millbrook, and Lakefield for agencies that serve the City and County of Peterborough to have free office and meeting space to deliver services and conduct outreach with rural residents and remote communities.

Peterborough County Hubs

The purpose of the Community Safety and Well-being Plan is to ensure that everyone is safe, has a sense of belonging, and is able to meet their needs for education, health-care, food, housing, income, and social and cultural expression.  The Plan is a living document that can adapt and respond to the shifting and evolving realities and challenges facing communities.

While this Plan does not address every aspect of safety and well-being, it does highlight a number of critical issues facing our communities. 

Community Safety and Well-being Plan

Patient Care Resources

Community Paramedicine (CP) is about helping community members who wish to remain at home safely, and ensure they receive the care they need. The program works by having a patient referred to the paramedic services through a caregiver, hospital, physician, or by self sign-up.

The CP program is an innovative and evolving model of community-based healthcare designed to provide more effective and efficient services at a lower cost. This allows paramedics to function outside their traditional emergency response and transport roles to help facilitate more appropriate use of emergency care resources while enhancing access to primary care for medically underserved populations.

Services include:

• Patient assessments
• Vital signs assessment
• Cardiac monitoring
• Blood glucose testing
• Point of care blood testing
• Point of care urinalysis
• Coagulation testing
• Chronic disease management, particularly for COPD, CHF, and diabetes
• Vaccinations
• Assessment of high utilization users of 911/ED services
• Remote patient monitoring services

To learn more or to find support near you, visit the Community Paramedic Program website.

• Location: 765 Ward Street, Bridgenorth
• Community medical center staffed by physicians, nurse practitioners, allied healthcare providers along with dental and physiotherapy services.
• Website

• Location: 24 Fraser Street, Lakefield
• Extendicare Lakefield is an accredited 100-bed long-term care home with 24-hour nursing and supportive care, as well as in-house rehabilitation services.
• Website

• Location: 150 Strickland Street, Douro-Dummer
• State-of-the art community medical center staffed by family physicians, nurse practitioners and allied healthcare professionals acting as a family health team. 
• Website

These clinics provide care to Peterborough City & County residents who do not have access to a family physician or nurse practitioner.

• Website

• Location: 1 Hospital Drive, Peterborough
• With its extensive range of services, PRHC is a state-of-the-art regional hospital with a capacity of 494 beds. PRHC is one of the busiest Emergency Departments in Ontario, servicing a population of 300,000 people in four counties.
• Website

The Road Ahead is the Canadian Mental Health Association Haliburton Kawartha Pine Ridge’s (CMHA HKPR) new Mobile Mental Health and Addictions Clinic. The mobile clinic brings a full range of mental health and addictions services to individuals living in rural and remote areas and who face barriers to accessing existing services and supports.

The clinic operates out of two vehicles that travel throughout the City of Kawartha Lakes, Haliburton, Peterborough and Northumberland Counties, providing:

• Counselling and therapy
• Support with addictions and substance use
• Health and mental health education
• Medication support
• Access to other supports including psychiatry

Services are flexible and responsive to the specific needs and challenges of individuals living in rural communities.

To access the clinic yourself or to refer someone to the clinic, please use the contact information below:

Phone: 705-991-3551
Toll Free: 1-888-357-1294
Fax: 705-304-0667
Email: tra@cmhahkpr.ca 

Location: Ennismore Pharmacy, 470 Robinson Road, Ennismore

The Ennismore Pharmacy offers doctor’s visits by phone or video. Call 1-888-930-6571 or 1-888-397-7138 to connect with one of the doctors.

Meet with a doctor via telemedicine regarding:

• New Prescriptions & Renewals (excluding narcotics)
• Medical Evaluations
• Minor Ailments
• Referrals to Specialists
• Travel Clinic
• Physicals
• Workplace, Insurance & 3rd Party Assessments 
• Medical Testing & Analytics

Age-Friendly Peterborough

Our communities are aging. In Peterborough, individuals over the age of 65 account for over 20% of our regional population. The shift towards an older population will have profound implications for individuals, families, and communities. With this shift also comes opportunity for community building and social development.

The Age-friendly Peterborough Community Action Plan identifies a clear path forward to enhance programs, services, and infrastructure for older adults in the Peterborough region; including the City and County of Peterborough, and the Curve Lake and Hiawatha First Nations.

Community Care 

Community Care supports the health and wellbeing of individuals, caregivers and communities. As a trusted health care partner, their high quality programs allow people across our rural and urban region to maintain their independence and dignity.

Chemung:

• Location: 549 Ennis Road, Ennismore
• Tel: 705-292-8708  
• Email: chemung@commcareptbo.org
• The Chemung office offers a variety of exercise, falls prevention and yoga classes. Medical Equipment Rental on-site. Blood Pressure Clinic on Wednesdays and Drop-in on Thursdays. Thrift Store on-site.

Lakefield:

• Location: 40 Rabbit Street, Lakefield
• Tel: 705-652-8655  
• Email: lakefield@commcareptbo.org 
• The Lakefield office offers fitness classes on Mondays and Thursdays at the Lakefield Legion. Exercise and fall prevention classes are available on various days. Blood pressure clinic is offered the third Wednesday of every month. Monthly Diner's Club is the first Monday of the month Sept-June.

Buckhorn:

• Location: 1937 Lakehurst Road, Buckhorn
• Tel: 705-657-2171  
• Email: buckhorn@commcareptbo.org
• The Buckhorn office offers exercise/falls prevention classes Monday & Wednesdays at the Buckhorn Community Centre. Blood Pressure Clinics are offered on the 2nd and the 4th Thursday of the month. Diners Club monthly-please call office to confirm date and location as it varies (Sept-June).

Elder Abuse Prevention Ontario

Elder Abuse Prevention Ontario is a non-profit, charitable organization dedicated to raising awareness about the abuse and neglect of older adults.

Their mission is to create an Ontario that is free from abuse for all seniors, through education, training, collaboration, service coordination and advocacy.

Stop Abuse. Restore Respect.

• Senior Safety Line - Toll-free: 1-866-299-1011
• Website

Home Instead Senior Care

Home Instead Senior Care offers affordable and personalized in-home care services 24 hours a day, 365 days a year to enable older adults to maintain their independence and wellbeing as they age at home. As apart of a network of over 1,100 offices in Canada and around the world and with 25 years of experience caring for seniors and their families, Home Instead is recognized as a leader in high quality home care.

The Ontario Seniors Dental Care Program helps meet the dental needs of low income seniors in Ontario. In Peterborough City and County this program is delivered by Peterborough Public Health, in the Community Dental Health Clinic located at 185 King Street, Peterborough.

In order to be eligible, a person must:

• Be a resident of Ontario
• Be age 65 or older
• Have an annual net income of $19,300 or less for a single person, or a combined annual net income of $32,300 or less for a couple
• Have no access to any other form of dental benefits (e.g., private insurance or other government program)

Individuals can fill out an application form online and call the OSDCP’s bilingual (English/French) contact centre for questions and support through the application process.

• Call: 416-916-0204
• Toll-Free: 1-833-207-4435
• TTY: 1-800-855-0511

For more details on eligibility for the program, how to enroll, and what dental services will be covered under this program, visit the Peterborough Public Health website or call 705-743-1000 ext. 321.

The OPP, Peterborough County Detachment supports the program Seniors and Law Enforcement Together (SALT) which is a volunteer community-based police program designed to focus on crime prevention initiatives specifically targeted at reducing crimes against seniors in Peterborough County.

During the past three years, senior volunteers and the OPP have been educating other seniors across Ontario and providing them with the tools and resources to enhance their safety and protection. Salt offers a peer to peer approach where seniors volunteers present, in collaboration with the OPP, information to their peers on crime prevention initiatives.

More information about the SALT program can be found by contacting the OPP, Peterborough County Detachment at 705-742-0401.

Tax Relief for Low Income Seniors and Low Income Persons with Disabilities

Peterborough County provides a tax relief for low income seniors, low income persons with disabilities or the spouse of such eligible person who name also appears as a registered owner of the property located within the County of Peterborough.

• Peterborough County By-law 2020-34

• Application Form 

The USCO, or United Senior Citizens of Ontario are a group of seniors who volunteer to fight to make life and living in Ontario a little better for all Seniors living in Ontario.

Zone 42 Seniors covers the area of Selwyn Township and beyond.

• Senior's Info Website (Provincial)
• Senior's Canada Website (Federal)

Bridgenorth United Church Food Bank

• Location: Bridgenorth United Church - 832 Charles Street, Bridgenorth
• When: Every Tuesday from 1:00-3:00 PM (Visits limited to once per month)
• Contact: foodbank@bridgenorthuc.com

Lakefield Food Bank

• Location: St. John the Baptist Anglican Church - 81 Queen Street, Lakefield
• When: Every Tuesday from 9:00-10:30 AM
• Contact: stjohnslakefld@nexicom.net 

Ontario 211 is a telephone helpline and website that provides information on various services. 

211 helps people find services quickly and easily, and is available 24 hours a day, 7 days a week, in over 150 languages.

211 Ontario is supported by Peterborough City and County and the United Way of Peterborough and District.